Goldmark Limited (hereinafter "the Company") hereby outlines its policies and practices under the Personal Data (Privacy) Ordinance (Cap. 486) (the "Ordinance"). By accessing this website, you agree to accept this Privacy Policy and any amendments made at the Company’s discretion.
1. Purpose of Data Collection
To enhance our products/services and better understand customer needs, the Company may collect personal data, contact details, and related information. Incomplete or inaccurate data may affect our ability to provide services.
Data collected includes:
- Name, address, telephone numbers, mobile number, fax number, email address, and other submitted details.
Usage purposes:
- Internal research and analysis
- Customer service operations
- Handling complaints and inquiries
- Participation in promotions, surveys, or marketing activities
- Promoting products/services and offers
- Crime prevention/detection
- Legal disclosures
- Any directly related purposes.
2. Use of Personal Data
Your data will remain confidential and will not be sold to third parties. However, it may be shared with:
- Goldmark Limited and affiliates
- Agents, contractors, or service providers supporting business operations
- Auditors, consultants, or legal advisors
- Media (for complaint resolution)
- Third parties bound by confidentiality obligations.
3. Direct Marketing
With your consent, we may use your name, contact details, and email for direct marketing via post, email, phone, fax, or SMS, including:
- Promotions for elderly home safety products/services
- Updates on events, offers, and membership programs.
Opt-out: To unsubscribe, email goldmark@goldmarktech.com.hk with "Unsubscribe" in the subject line or mail to:
Data Protection Officer,
Goldmark Limited,
17/F, Unit 1706, Wang Tai Industrial Centre,
21-33 Tai Lin Pai Road, Kwai Chung,
New Territories, Hong Kong.
Data Protection Officer,
Goldmark Limited,
17/F, Unit 1706, Wang Tai Industrial Centre,
21-33 Tai Lin Pai Road, Kwai Chung,
New Territories, Hong Kong.
4. Data Security
Personal data is stored securely and accessible only to authorized personnel. We implement technical and organizational measures to prevent unauthorized access, loss, or destruction of information.
5. Use of Cookies
Cookies are small files stored on your browser to track website usage and improve functionality. They do not collect personally identifiable data. By using this site, you consent to cookies. Disabling them may limit website access.
6. Access and Correction of Personal Data
Under the Ordinance, you have the right to:
- Request access to your data
- Obtain copies
- Correct inaccuracies.
Submit written requests to the Data Protection Officer at the address specified in Section 3. A reasonable fee may apply for data access requests.
References
- Compliance with Hong Kong’s Personal Data (Privacy) Ordinance
- GDPR-inspired transparency standards for consent and data usage
- Cookie management guidelines under EU ePrivacy Directive.
GOLD MARK (HONG KONG) LIMITED